Legend of La Llorona Show - Reviews

Rating of the activity

6.10 / 10

6.1428571428571 14 reviews | 360 travellers

Traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (1)

Couple (4)

Group of friends (4)

With small children (0)

With older children (0)

Reviews from real clients who booked our products.

See only reviews with text

Nov / 07 / 2025

Jorge

Mexico

I travelled by myself

Pague el servicio por aquí para facilitar el trámite de transporte y boletos. Pero salió lo mismo. Me mandaron y regresaron en un Uber del cual yo no tenía control y uno de ellos ni el conductor sabía que viajaba una persona diferente. Yo tuve que recoger el boleto y encontrar donde abordar preguntando. Fue igual o peor que si lo hubiera hecho todo por mi cuenta. Ya el paseo en la trajinera y el espectáculo excelente.

I paid for the service online to make the transportation and ticket process easier. But it was the same story. They sent me and brought me back in an Uber that I had no control over, and neither the driver nor one of them knew I was traveling with a different person. I had to pick up the ticket and find the boarding point by asking around. It was the same or worse than if I had done it all myself. The boat ride and the show were excellent, though.

I travelled by myself

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We regret that the experience did not fully meet your expectations. At Civitatis, we strive to provide our customers with the best possible experiences. To that end, we take note of all feedback with the aim of improving. Opinion translated. Show original.

Nov / 05 / 2022

Adam Stanford

Denver, United States Minor Outlying Islands

I travelled with my partner

Our driver/guide was awesome. The show was amazing and I barely even understand any Spanish. Obviously it’s even better if you speak the language but I could follow along well enough and recommend this show even if you don’t. The service and the show were just great.

I travelled with my partner

Oct / 30 / 2025

Anonymous

Oct / 17 / 2025

Leonardo Ulloa Martinez

Sahuaripa, Sonora; México, Mexico

I travelled with my partner

Muy bonita experiencia! A pesar de problemitas de comunicación, resolvieron todo muy bien!! Les agradezco!! Translate this opinion into English.

A very nice experience! Despite some communication issues, they resolved everything very well! Thank you! Opinion translated. Show original.

I travelled with my partner

Nov / 02 / 2024

Oswaldo Carrera

Mexico

Pésimo, una hora y media de retraso para la recogida!!! Sin tenernos al tanto de nada y luego normalmente nos dejaban en los hoteles después de la actividad pero para mi sorpresa nos dejaron en el mismo hotel de la recogida. Nunca más contrató su servicio y haré pésima publicidad de este sitio.

Terrible, an hour and a half delay in picking us up!!! Without keeping us informed of anything and then normally they dropped us off at the hotels after the activity but to my surprise they dropped us off at the same hotel as the pick up. I will never hire their service again and I will do terrible advertising for this place.

Si vuestro hotel se encuentra lejos de la Zona Centro, Zona Polanco o Zona Rosa, tanto el inicio como el final de la actividad es el Hotel Emporio Reforma, como informamos en la página web. El retraso se produjo por un desfile, pero confirmamos que la actividad se hizo al completo. Sentimos si algún aspecto no fue de tu gusto. Translate this opinion into English.

If your hotel is located far from the Zona Centro, Zona Polanco or Zona Rosa, both the start and end of the activity is at the Hotel Emporio Reforma, as we informed on the website. The delay was caused by a parade, but we confirm that the activity was carried out in full. We are sorry if any aspect was not to your liking. Opinion translated. Show original.

Nov / 01 / 2024

Anonymous

Tenerife, Spain

I travelled with friends

Nov / 01 / 2024

Anonymous

Mexico, Mexico

I travelled with friends

La peor experiencia que alguien que conoce y no conoce Xochimilco puede adquirir. Una hora en trajinera para llegar al lugar del show y otra hora para volver. El show no se ve bien desde todos los ángulos , el audio es malo y las pantallas también. Una noche normal en Xochimilco sería mejor inversión y experiencia. En cuanto a la gestión de “civitatis” es mala, el “coordinador” no citó media hora antes , en un punto de encuentro , independiente a que ofrece la opción de recogerte en tu hotel.

The worst experience that someone who knows Xochimilco and doesn't know it can have. An hour on a trajinera to get to the show and another hour to get back. The show doesn't look good from all angles, the audio is bad and the screens too. A normal night in Xochimilco would be a better investment and experience. As for the management of "civitatis" it is bad, the "coordinator" did not make an appointment half an hour before, at a meeting point, independent of the option of picking you up at your hotel.

I travelled with friends

Nuestro equipo local siempre se esfuerza por ofrecer una experiencia óptima. Sentimos si la visita no estuvo a la altura de las expectativas. Tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

Our local team always strives to provide an optimal experience. We are sorry if your visit did not live up to expectations. We take note of all comments with the intention of improving. Opinion translated. Show original.

Oct / 12 / 2024

Anonymous

Oct / 05 / 2024

Julio

Peru

I travelled with my partner

Mal proveedor, cero profesionales - Nos indican un día antes que no hay entradas, pedimos reembolso y nos dicen que al final si consiguieron - Nos dicen que nos recogerán a las 5, a las 5:30 no llegan, dicen que están recogiendo a otros pasajeros, llegan casi a las 6 y somos los primeros - Al recoger a otros pasajeros se equivocan de hotel, perdemos 20 minutos. Ya son las 6:30, el show es a las 7 y para llegar es una hora - En el trayecto dan vueltas por la misma zona, al final nos bajamos

Bad provider, zero professionals - They tell us the day before that there are no tickets, we ask for a refund and they tell us that in the end they did get them - They tell us that they will pick us up at 5, at 5:30 they don't arrive, they say that they are picking up other passengers, they arrive almost at 6 and we are the first - When picking up other passengers, they make a mistake in the hotel, we lose 20 minutes. It is already 6:30, the show is at 7 and it takes an hour to get there - On the way they go around the same area, in the end we get off

I travelled with my partner

Sentimos que la actividad no se llevase a cabo. Desde Civitatis tan solo deseamos las mejores experiencias para nuestros clientes. Nos aseguraremos de que este tipo de incidentes no se repitan. Gracias por habernos informado. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We are sorry that the activity did not take place. At Civitatis we only want the best experiences for our clients. We will make sure that this type of incident does not happen again. Thank you for letting us know. The corresponding refund has been made. Opinion translated. Show original.

Nov / 18 / 2023

Anonymous

Guadalajara, Micronesia

I travelled with friends

Oct / 31 / 2023

Anonymous

Nov / 05 / 2022

Silvia

Baleares, Spain

Nov / 02 / 2024

Andrea

Spain

I travelled with my partner

Nos recogieron tarde y no me avisaron… me enteré por otras personas que había esperando en el mismo lugar. Estaba lloviendo y el espectáculo no se veía del todo bien… nos pusieron de costado… no lo recomiendo.

They picked us up late and didn't tell me... I heard from other people who were waiting in the same place. It was raining and the show didn't look all that good... they put us on the side... I don't recommend it.

I travelled with my partner

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, tomaremos nota de tus comentarios para mejorar de cara al futuro. Translate this opinion into English.

We are sorry that our local supplier was unable to provide the service you booked with the usual quality. We apologize for this and will take note of your comments to improve for the future. Opinion translated. Show original.

Nov / 01 / 2024

Anonymous

São Paulo, Brazil

I travelled with friends

A comunicação foi muito difícil, atrasou, o motorista não sabia como chegar no local. Foi cara e não recomendo

Communication was very difficult, it was late, the driver didn't know how to get to the location. It was expensive and I don't recommend it.

I travelled with friends

O fornecedor local busca fazer com que a atividade esteja à altura das expectativas de todos os participantes. Lamentamos que esse não tenha sido o seu caso. Levaremos seus comentários em conta para melhorar o serviço. Translate this opinion into English.

The local provider strives to ensure that the activity meets the expectations of all participants. We are sorry that this was not the case for you. We will take your comments into account to improve the service. Opinion translated. Show original.

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Legend of La Llorona Show - Reviews

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